Shipping & Returns

Without prejudice to what is established in clause 5 above regarding the availability of the products, and unless extraordinary circumstances occur, the period for which the shipment arrives is 48 to 72 hours after receiving the "Confirmation of Delivery" , and in any case within a period never exceeding 30 calendar days from the date of the "Order Confirmation".

Please note that the Shipping Confirmation will be sent to you within a maximum period of 48 hours from when you placed the order.

If for some reason we could not meet the delivery date, we will inform you of this circumstance and we will give you the option to continue with the purchase, establishing a new delivery date or canceling the order with the full refund of the price paid within a period maximum of 30 days from the cancellation of the order and in the same means of payment with which the online order was paid.

Deliveries will be made from Monday to Friday. On Saturdays deliveries will only be made by special order by the client, who will assume the additional expenses derived from it.

No deliveries are made on Sundays.

For the purposes of these Conditions, it will be understood that the "delivery" has taken place or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which is Accredit by signing the receipt of the order at the delivery address agreed.


Before receiving your order you will receive an email informing you of the status of the shipment.

If it is impossible for us to make the delivery of your order, the carrier will leave you a note explaining where your order is and how it should be sent to be sent again. If you are not going to be at the place of delivery at the agreed time, we kindly ask you to contact us to arrange delivery on another day.

In the event that 30 days have elapsed since your order was available for delivery, and the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the Contract and we will consider it resolved. As a result of the termination of the Contract, we will refund all payments received by you, except delivery costs without undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated.

Keep in mind that the transport derived from the termination of the Contract may have an additional cost, so we will be authorized to pass on the corresponding costs.


The risks of the products will be at your charge from the moment of delivery.

You will acquire the ownership of the products when we receive the full payment of all the amounts owed in relation to them, including the shipping costs, or at the time of delivery (according to the definition contained in section 6 above), if this took place at a later time.

Once we send you the purchased goods, the risk of loss or deterioration of these will be transmitted to the consumer or user when you or a third party indicated by you, other than the carrier, has acquired your material possession. However, in case you are the one that orders the transportation of the products or the chosen carrier is not among those proposed by us, the risk will be transmitted to you with the delivery of the goods to the carrier, without prejudice to your rights in front of you. to this.


The price of the products will be that stipulated at all times on our website, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, errors may occur. If we detect an error in the price of any of the products you have ordered, we will inform you as soon as possible giving you the option to reconfirm your order at the correct price or cancel it. If we can not contact you, the order will be considered canceled and you will be reimbursed in full for the amounts that have been paid.

The price and other conditions of the items that you have requested will not be modified during the period of time between your offer and the acceptance of it issued through the shipping confirmation, except by law or agency decision We must make changes retroactively in these policies, in which case, the possible changes will also affect the orders that had previously been made.

The price of the products offered on the Website are indicated in euros, include the Value Added Tax (VAT) or other taxes that may be applicable, but do not include shipping costs, which are indicated separately on the Web.